At CDC systems we understand that your success is our success, so we provide a full range of services to ensure you get the best out of your investment.

Training

We provide a comprehensive set of both on site and e-training modules to help you get up to speed fast, and make sure you're as productive as possible from the outset.

 Hardware

We use only best of breed hardware - HP servers and workstations. Robust, fully redundant servers run our main enterprise software and the cash registers come from DigiPos, the best in the business.

We also provide a range of hardware support contract options, from onsite four hour response seven days a week, to next business day as well as emergency phone support seven days a week. We carry a range of replacement parts for older printers to provide beyond warranty peace of mind.

 Software support

• Support desk hours operates during normal pharmacy trading hours
• Out of hours emergency number for major system problems
• A single point of service for all IT matters
• RT ticketing system automatically manages and updates all parties on support issues via a uniqe support ticket number